Introduction
WRP NY LLC ("WRP", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact information (phone, email, address)
- Vehicle information (make, model, year, VIN if provided)
- Service preferences and project details
- Payment information (processed securely through third-party processors)
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or search terms
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your appointments and service requests
- Communicate with you about your vehicle and our services
- Send you quotes, invoices, and service updates
- Improve our website and customer experience
- Send promotional communications (with your consent)
- Comply with legal obligations
Text Messaging (SMS)
If you opt in to receive text messages from WRP by checking a consent box on our website, you may receive messages about your quote request, appointments, vehicle status, and customer care. Promotional messages are sent only if you separately opt in to marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for help. Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Portability: Request transfer of your information
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
WRP NY LLC (d/b/a WRP)
1489 Blondell Ave, Bronx, NY 10461
Phone: (347) 293-4607
Email: contact@wrpny.com